First multi-speciality hospital in barrackpore
an ISO-9001-2008 company

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1800 345 5500

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BMRC at a Glance

BMRC Live

F A Q

Frequently Asked Questions

Where is the hospital located?

To get exact location of BMRC hospital try this Map.

What is the deposit amount for admission in your hospital?

The Hospital Management, considering the Emergency situation and humanitarian aspect do allow emergency / accident patients to get admitted without any initial deposit money. However, for General admission the deposit amount is Rs.10,000/- and for Critical Care (ICU & ITU) the amount is Rs.20,000/-

What is the procedure of admission?

The admission procedure is very brief and completely "hassle-free". The advice for admission from any doctor is not mandatory. However, if there is any such advice, the patient's family or relatives should carry the same at the time of admission.

All patients are admitted through the "Emergency" department after an initial examination by our Emergency Medical Officer. The patient's relative/escort then fills up the 'Consent Form' for admission, while the patient is administered necessary medical treatment.

EMERGENCY ADMISSION HELPLINE: 25014947 / 4027 / 0799

What types of rooms are available in the hospital and what are their charges?

The categories and charges of indoor beds are as follows:

1. General Room Rs. 700/- AC
2. Semi Private Rs. 1250/- AC
3. Regency Double Rs. 1500/- AC, TV
4. Private Room Rs. 2200/- AC, TV
5. Enclave (twin sharing) Rs. 2000/- AC, TV, Microwave, Fridge
6. Enclave Rs. 4000/- AC, TV, DVD, Microwave, Fridge
7. ICCU Rs. 2950/- ***  
8. ITU Rs. 2950/- ***  

*** inclusive of Pulse Oxymeter

I have a mediclaim policy, is my TPA empanelled with you?

We have a tie-up with 24 TPAs -

  • ICICI
  • MD India
  • Genins
  • Medi Assist
  • Future Generale
  • Good Health
  • UHC
  • Paramount
  • Heritage
  • Medsave
  • Bajaj Allianz
  • TTK
  • FHPL
  • Raksha

TPA HELPLINE: 25014947 / 4027 / 0799

What is the mode of payment in your hospital?

The mode of payment is only by Cash / Credit Card / Debit Cards (Visa or Master Cards).

Do you have the facility of cashless treatment?

Yes, we do have the facility of Cashless Treatment Benefit which is subject to the concerned TPA's Letter of Approval issued to Ruby General Hospital.

What are the visiting hours?

Patient's relatives may get a regular briefing regarding their patient's condition from their treating Consultant. For fixing an appointment with the Consultant, the family members or relatives of the patients are requested to get in touch with the Floor PROs or PROs at the Reception.

Patient Briefing Time
 8.00 am - 8:30 am  10.30 am - 11:30 am
 5.30 pm - 6:30 pm  5.00 pm - 7.00 pm
 10.00 pm - 10:30 pm  
From where will I collect the visitor's passes?

Visitors passes are issued from the Reception.

How many visitors are allowed at a time?

2 visitors at a time.

Are children allowed to visit the patient?

Children are allowed only on Sunday evenings.

Are the medicines provided by the hospital or do I have to purchase it from outside?

Yes, the medicines will be provided by the Hospital.

Is food from home allowed?

Food for the patient is provided by the Hospital.

From where will I be able to know the condition and the treatment details of my Patient?

For patients in the ICU & ITU, the 'Briefing' time is in between 8am - 9am in the morning and at 5.30 pm - 6.30 pm in the evening. 2 Persons are allowed to visit the patient and they can have detailed discussion with the Consultant/Registrar on duty.

At night between 10.00 pm & 10:30 pm the patient's family is again briefed. For the patients admitted in the Wards, information can be obtained from the treating Consultant and the concerned Medical Officer.

What is the deposit money for operation?

It varies according to the nature of the operation. To obtain an estimate please contact our Dy.Manager Front Office at 033 25010799 during regular office hours.

Does the hospital have 24x7 emergency care?

Yes, the hospital has 24 x 7 x 365 days 'Emergency Care'.

EMERGENCY HELP LINE: 98311***** / 9831******

What are the consultation charges in the OPD ?

Consultation charges in the OPD (for any Doctor) is Rs.100/- only.

For Special Clinics, the fees vary between Rs.400/- to Rs. 500/-

For Evening Clinics and on Sundays the charge is Rs.200/-

Do you have any health check up packages?

Yes, we have a range of Health Check up packages like -

  • Master Executive Health Check Up
  • Cardiac Check Up
  • Master Health Check Up
  • Pre-Employment Check Up
  • Well Women Health Check Up
What is a day care surgery?

During a Day Care Surgery, the patient is not required to stay in the hospital overnight.

What is a Day Care Chemotherapy?

Day Care Chemotherapy is the therapy, a part of cancer treatment where generally the patient is not required to stay in the hospital overnight.

What is Dialysis?

Dialysis is a medical process through which a person's blood is cleansed of the toxins, which the kidneys would have normally flushed out.

It is generally done when a person's kidneys do not function properly. In most cases patients requiring Dialysis do not need admission.